Shipping policy

kalarthe is a brand project created and operated by decor form kalina grdeń. all sales, invoicing, payments, complaints, returns, and customer claims are handled by decor form kalina grdeń.

shipping

we ship orders within poland and internationally.

shipping is carried out through postal and courier services selected by the seller, depending on destination, parcel size, and the shipping option chosen at checkout.

shipping costs are displayed before the order is placed and may vary depending on:

  • destination country,
  • chosen shipping method,
  • parcel size and weight,
  • value and type of products ordered.

we make every effort to process and dispatch orders as quickly as possible.

estimated processing times

unless otherwise stated in the product description:

  • ready-to-ship items: usually dispatched within 3-5 business days
  • made-to-order items: usually dispatched within up to 21 business days

if your order includes products with different processing times, the longer timeframe may apply to the whole order.

delivery times depend on the shipping destination and the carrier and are provided as estimates only. delays caused by carriers, customs, peak periods, or events beyond our control may occur.

for international orders, the customer is responsible for any customs duties, import taxes, local fees, or similar charges imposed by the destination country, unless otherwise stated.